Getting Started
What is Rivian Roamer?
Rivian Roamer is the independent, community-driven companion for your Rivian vehicle. We track software updates, charging performance, and vehicle insights to help you get the most from your Rivian. Built by Rivian owners, for Rivian owners. Not affiliated with Rivian Automotive.
What features does Rivian Roamer offer?
For everyone (no account required):
- Browse available inventory
- View software update release notes
- Search charging station locations
- Access community resources
Free with linked Rivian account:
- Live vehicle status and telemetry
- Software update notifications
- Vehicle configuration details
- Vehicle birthday emails
Roamer Plus ($4.99/month):
- Drive sessions with detailed maps
- Charging curves and efficiency analytics
- Unlimited historical data retention
- Advanced trip statistics
- Unlimited vehicles per account
How do I link my Rivian account?
Account linking is secure and straightforward:
- Click "Link Account" from your dashboard
- Enter your Rivian credentials (passed directly to Rivian, never stored)
- Complete 2FA if enabled on your account
- Rivian returns secure tokens that we store encrypted
Important: We never store your password. We use token-based authentication.
Is it safe to link my Rivian account?
Yes, absolutely. Rivian Roamer's integration was built in coordination with Rivian.
We never see or store your password — credentials are sent directly to Rivian's servers, and we only
receive encrypted tokens in return. You can revoke access anytime through your Rivian app or by changing
your password. Thousands of Rivian owners trust us with their vehicle data.
What data do you collect from my account?
We collect vehicle information, charging sessions, drive data, software versions, and basic telemetry.
All data is used to provide insights and track patterns. We never share or sell your personal data.
Read our privacy policy for complete details.
Can I use a secondary driver account?
Yes! For enhanced security, you can:
- Create a secondary driver account in your Rivian app
- Link that account to Rivian Roamer instead of your primary
- Revoke access anytime from the Rivian app
This gives you an extra layer of control over third-party access.
Features & Data
How are charging reliability scores calculated?
Scores are based on successful charging sessions, reported issues, and uptime data from the
community. More recent reports are weighted higher than older ones.
Can I delete my account?
Yes, you can delete your account anytime from your profile settings. This will permanently remove
all your data, including vehicle history, charging sessions, and drive data. Account deletion is
immediate and cannot be undone.
Roamer Plus
What is Roamer Plus?
Roamer Plus is our paid tier for historical vehicle telematics, allowing you to track every mile,
charge, and adventure. Learn more about Plus features.
Will free features always stay free?
Yes. Rivian Roamer seeks to provide maximum value for free. Plus features like historical data
require more hosting costs and development effort.
Do you offer annual pricing?
Not currently. We're only offering month-to-month pricing right now. Rivian may introduce official APIs
in the future that could require additional costs, which might impact our pricing. We don't want to lock
anyone into annual plans and then have to adjust pricing mid-year. Monthly keeps things fair and transparent.
Do you offer free trials or refunds?
We don't offer free trials for Roamer Plus, but we do offer a 7-day money-back guarantee. If Roamer Plus
isn't right for you within the first 7 days, email us and we'll issue a full refund, no questions asked.
This gives you the same risk-free opportunity to try Plus without the hassle of trial management.
Can I cancel anytime?
Yes. Self-service cancel anytime directly from your account. No "contact us" nonsense.
What happens when I cancel?
Your Plus access continues through the end of your current billing period — no immediate cutoff.
You keep all Plus features until your subscription expires. We don't do prorated refunds, but you
get what you paid for.
What happens if my payment fails?
Don't worry — we've got your back. You get a 14-day grace period to update your payment method.
We'll send you friendly reminders, and your data continues collecting during this time. No sudden cutoffs.
What happens to my data if I cancel?
Your data isn't going anywhere. We keep everything safe for 6 months after cancellation, so you
can come back anytime without missing a beat. Think of it as an extended vacation — your adventure
history will be waiting for you.
Troubleshooting
My drive or charging sessions don’t show a map
This usually means the linked Rivian account has location sharing disabled.
Applies to: Roamer Plus features (drive/charging maps)
How to confirm or fix:
- Open your Rivian app
- Scroll down to and tap on Location
- Confirm Hide Location is toggled OFF
If you use a secondary driver account for Rivian Roamer, ensure Hide Location is off for that account. After changing the setting, take a short drive or start a charge to generate new data with location.
My account won't link
Common solutions:
- Ensure you're using your Rivian account email, not Connect+ or other credentials
- Check that 2FA codes are entered quickly (they expire)
- Verify your account works in the official Rivian app first
My vehicle isn't showing up
If you're using a secondary account, ensure you've fully accepted the invite. You can confirm this by
signing into your secondary account in the Rivian app — if you don't see the vehicle, you haven't
accepted the invite. Otherwise, try unlinking and relinking your account. Some features require the
vehicle to be driven or charged before data appears.
Payment issues
For subscription payment problems:
- Update your payment method in Account Settings
- Check that your card hasn't expired
- Verify with your bank that charges aren't being blocked