Privacy Policy for Rivian Roamer

Effective Date: 2025/07/22

Our Commitment to Your Privacy

We do not sell, rent, or share your personal information with third parties. Period. Your privacy is fundamental to our service.

What We Collect

• Your Info: Email, name, and linked Rivian account details
• Payment Status: Subscription status and billing email (we NEVER store credit cards - Stripe handles all payments)
• Usage Data: How you use our site, browser info, and device type

Important: We NEVER store your Rivian password. We use secure tokens that must be reviewed every 6 months.

Vehicle & Telematics Data

• We collect vehicle data through Rivian's API including location, battery status, and driving statistics
• This data is stored securely and never shared with third parties
• Location data is only used for the features you enable
• You can delete your vehicle data at any time through your account settings

How We Use Your Data

We use your information to:

• Provide and improve our service
• Send important updates
• Handle customer support
• Keep everything secure

Your Rights

You can:

• Access your personal data
• Correct any mistakes
• Delete your account and data
• Export your information
• Opt out of any communications

Just email us at support@rivianroamer.com to exercise these rights.

Security & Storage

• We use encryption for all data
• Analytics data kept for 1 year
• Personal data kept while you're a user or until you delete it
• We'll notify you if there's ever a data breach

Third-Party Services We Use

• Stripe: Payment processing (they handle all credit card data securely)
• Analytics: Basic usage statistics (no personal data shared)
• Cloud Infrastructure: Secure data storage providers
• These services have their own privacy policies and security measures

California Residents

Under the California Consumer Privacy Act (CCPA), you have additional rights including:

• The right to know what personal information we collect
• The right to delete your personal information
• The right to opt-out of data sales (we don't sell your data anyway)
• The right to non-discrimination for exercising your privacy rights

Other Important Stuff

• We use cookies to make the site work better and remember your preferences
• Not for kids under 13
• By using our service, you agree to this policy
• We'll update this policy on this page if things change
• Data may be processed in the United States

Contact Us

Questions? Email: support@rivianroamer.com

Operated by Velocity Studios, LLC