Terms of Service for Rivian Roamer

Effective Date: 2025/07/22

Key Points (tl;dr)

Here's what actually matters:

• We use unofficial Rivian APIs - Features could break if Rivian changes things
• Roamer Plus is a paid subscription - Cancel anytime, no refunds
• Your data is yours - We never share it, and you can delete it anytime
• We never store Rivian credentials - Only secure tokens that must be reviewed every 6 months
• Weekend support only - We're a small team
• 45 days notice for price changes - Unless Rivian starts charging us for API access
• You must be 13+ to use this service

1. The Basics

Welcome to Rivian Roamer, operated by Velocity Studios, LLC ("we", "us"). By using our website (rivianroamer.com), you agree to these Terms. We're based in Washington state, and these Terms are governed by Washington law.

You must be at least 13 years old to use this service. If you're under 18, you need parental permission.

2. What We Provide

Rivian Roamer provides useful information to Rivian and EV owners using unofficial Rivian APIs.

⚠️ Important: This service relies on unofficial APIs that may change. We're an independent service not affiliated with Rivian Automotive, Inc. By using this service, you understand that:

• Features may break without warning
• If Rivian permanently revokes access, we'll stop charging and give you time to export your data
• You use this service entirely at your own risk
• If Rivian implements API fees, we'll adjust pricing fairly to cover costs

3. Your Account & Data

You're responsible for your account security. When you link your Rivian account:

• We only store secure tokens, never your Rivian password
• Tokens must be reviewed every 6 months for security
• Your data is yours - we never sell or share it
• You can delete your data anytime
• See our Privacy Policy for full details

4. Roamer Plus Subscription

Our premium features require a Roamer Plus subscription:

• Payment: Monthly billing through our payment processor (Stripe)
• Free Trials: If offered, you'll be notified before billing begins. Cancel anytime during the trial
• Cancellation: Cancel anytime through your account settings
• Refunds: No refunds for partial periods
• Failed Payments: 14-day grace period before access is suspended
• Data Retention: Historical data retained for 6 months after subscription ends; billing records kept 7 years (IRS requirement)
• Price Changes: 45 days advance notice for any pricing changes, except if required due to third-party API cost changes

5. Rules & Restrictions

Don't:

• Scrape or harvest data from our site
• Try to hack or disrupt our service
• Use our service for illegal purposes
• Violate Rivian's terms of service

6. Liability & Disclaimers

IMPORTANT: Our service is provided "as is" without warranties. We are not liable for:

• Service interruptions or data loss
• Changes to Rivian's APIs
• Any damages from using our service
• Third-party websites we link to

To the maximum extent permitted by law, our liability is limited to the amount you've paid us in the past 3 months. For free users, we have no liability for service issues.

7. You Protect Us (Indemnification)

You agree to defend and hold harmless Velocity Studios, LLC from any claims, damages, or costs arising from:

• Your use of our service
• Your violation of these Terms
• Your violation of others' rights
• Any damage you cause to third parties

8. Intellectual Property

• Our content is protected by copyright
• Rivian® is a trademark of Rivian Automotive, Inc. (we're not affiliated)
• Content you submit remains yours, but you grant us a license to use it for our service

9. Changes & Termination

• We may update these Terms at any time. We'll notify you of material changes, and your continued use constitutes acceptance of the new terms
• We can terminate accounts that violate these Terms
• You can stop using our service anytime

10. Disputes & Arbitration

Binding Arbitration: Most disputes will be resolved through binding arbitration instead of court. You waive your right to a jury trial. Arbitration will be conducted by JAMS under its rules in Washington state.

Exceptions: Small claims court actions and intellectual property disputes may still go to court.

No Class Actions: All disputes must be brought individually, not as part of a class action.

11. General Legal Stuff

Force Majeure: Neither party is liable for delays caused by events beyond reasonable control (natural disasters, Rivian API changes, government actions, etc.).

Severability: If any part of these Terms is found invalid or unenforceable, the rest remains in effect.

Entire Agreement: These Terms constitute the entire agreement between you and us regarding the service.

No Waiver: Our failure to enforce any right or provision doesn't waive our right to do so in the future.

12. No Personal Liability

Under no circumstances shall any member, manager, employee, or affiliate of Velocity Studios, LLC have any personal liability arising from these Terms or your use of the service. All claims must be brought solely against Velocity Studios, LLC.

13. Contact Us

Questions? Email us at support@rivianroamer.com

By using Rivian Roamer, you acknowledge that you've read and agree to these Terms.